OWNER AND
INVESTOR FAQs

Yes. We updated our logo in August 2024 to reflect growth and vision; the new design incorporates green and blue.

Using “residents” creates a more positive, inclusive, community-focused experience while keeping communication clear for clients.

es. All who perform real estate services hold active Florida licenses and we’re members of NARPM®, National Association of Realtors®, Florida Realtors®, and Osceola County Association of Realtors®.

Yes. Through licensed/insured vendors we can coordinate cleaning, locks, carpets, painting, flooring, and general contracting as needed.

There’s no guaranteed timeframe, but we focus on Advertising, Price, and Condition and market on 100+ sites plus MLS to lease quickly.

Assuming on-time payment and bank clearance, proceeds are typically disbursed between the 10th and 15th via ACH/Direct Deposit.

Yes. Monthly statements are posted in the Owner Portal (usually around the 15th). Year-end statements are also available.

Yes. Keeping utilities on improves showings, helps prevent mold, and enables pre-move-in checks. We can help set up utilities if needed.

Yes. At minimum one per year; frequency may vary by property and lease issues.

Yes. We work with multiple housing authorities and follow each program’s guidelines and qualifications.

Certainly. We are currently collaborating with multiple housing authorities and are well-versed in their processes and procedures. Additionally, we possess the capabilities to engage with housing assistance programs. Each housing authority or housing assistance program has distinct qualifications, and it is imperative to adhere to all guidelines.

Typically 30–60 days, subject to disputes, court schedules, and seasonality; processes can vary by county.

We report rental income via Form 1099-MISC (US) or 1042-S (Non-Resident Alien). Owners provide W-9 or W-8ECI at onboarding.

Industry ranges are typically 10%–20% of annual rent. We tailor plans and also offer tenant-placement-only and à la carte options.

We manage within Orange, Osceola, Polk, Lake, Volusia, and Seminole counties.

Start with a no-pressure consult and market analysis. We send documents for e-signature, collect keys/remotes, and list within 24–48 business hours after onboarding.

We bring deep market expertise, active Florida licenses, and designations like RMP®, C2EX, and AHWD across our team.

Single-family homes, townhomes, duplexes, multi-family, condos, and vacant homes (vacant home management available).

By ACH/Direct Deposit to your bank account, typically between the 10th and 15th of the month.

No. That fee applies only to furnished units."

No. Smoking is prohibited in any AMG-managed property and is addressed in the lease.

Contact us for a FREE Rental Analysis; we’ll assess market value and timing for your specific property.

All homes follow the same approval process and criteria. We comply with all federal, state, and local housing laws, and publish criteria online.

We’ve been in business since 2012 and manage 300+ residential properties across Central Florida.

Yes. For self-managing owners we offer support such as notices, inspections, and attorney-prepared leases.

Yes. You’re never required to use us, but we can connect you with a knowledgeable agent if you wish to buy or sell.

It’s not a fee. Funds are held on your behalf to cover items like recurring services, utilities under our name, or initial rent-ready work.

We don’t mandate it due to tracking/enforcement limits. The lease encourages contents coverage, and we maintain a master renters insurance policy for all tenants.

Certainly. Kindly furnish us with your account information, and we can manage any Home Warranty requirements on your behalf. It's important to note that in the event of a maintenance emergency, we may need to utilize alternative resources to ensure compliance with local, state, and federal laws, as well as to safeguard the property itself.

Yes, you can keep your property on the market for sale while we advertise it for rent. However, once we find a qualified tenant, it will need to be removed from the for-sale market. We will coordinate with your listing agent to ensure alignment throughout the process. Please be aware that some advertising may be impacted when both sale and rental listings are syndicated simultaneously. If your property isn't selling and you're considering other options, feel free to reach out to us to explore how we can assist you further.

We disburse your rental proceeds via ACH/Direct Deposit, directly to your desired bank account. Disbursements are sent between the 10th and 15th of the month.

No, the furnished unit inventory fee exclusively applies to furnished units.

As a policy, smoking is prohibited in any property managed by Allegiant Management Group to safeguard your investment. This provision is included in our standard attorney-prepared lease agreement.

We are experts in understanding the Central Florida market and assessing your property's value. Call us today for a FREE RENTAL ANALYSIS at or get it here in SECONDS: www.TheAllegiantAdvantage.com

All our properties follow the same approval process and application criteria. Allegiant Management Group is committed to compliance with all federal, state, and local housing laws. You can view our complete Application Criteria here.

We have been in business since 2012. Since then, we have come a long way and are grateful to still have many original clients with us! We will continue to make our mark on Central Florida for years to come!

Our office manages over 300 residential properties in the Central Florida area.

Absolutely! For those owners who prefer a more hands-on approach or require assistance with notices, inspections, or attorney-prepared lease agreements, our À la Carte services are tailored to meet the needs of self-managing landlords who may need occasional support.

Yes, we do. As a property management client, you are not required to use us for the sale or purchase of any property. You have the right to choose whomever you think would best serve your property and your goals. While there are many benefits to using our brokerage, you can do your due diligence and be the one to decide. Reach out to us today, and we will connect you with one of our knowledgeable sales agents to see how we can best serve your needs.

During the initial leasing process, tenants are required to make payments using cleared funds, such as a Money Order or Cashier’s Check. Throughout the tenancy, tenants have the option to pay rent using a Personal Check, Money Order, Cashier’s Check, or through our Online Portal using a Credit Card or E-Check. Cleared funds are also required for late payments and any other payment-related issues, such as Insufficient Funds or Returned Checks.

It is essential to acquire and maintain sufficient insurance coverage for potential damage and liability concerning the occupancy, management, operation, or maintenance of the Premises. Per our management agreement, a minimum of $500,000 in liability coverage is mandated. We advise reaching out to your insurance agent to review your coverage.

We have chosen not to mandate it in our lease agreements due to the challenges associated with tracking, enforcement, and ensuring proper notifications of coverage lapses or cancellations. However, the lease agreement strongly encourages tenants to obtain contents coverage. In the best interest of our property owners, we have proactively established a master renters insurance policy for all tenants in our care. Every tenant within our portfolio is automatically enrolled in a complimentary renters insurance policy, offering $10,000 in contents coverage and $100,000 in liability coverage. This ensures that there is always an active policy in place, providing peace of mind to all parties involved (please note that these services are subject to change).

No. In line with our commitment to transparency, we’d like to note that all fee-related information is conveniently highlighted in yellow within our management agreement. Please note that not all fees mentioned may apply to your current situation; we firmly believe in clarity and transparency and avoid any hidden charges or surprises. Should you have any questions or require further clarification on any aspect or any fee, please don't hesitate to reach out to our office. We are here to assist you every step of the way.

While we understand that negotiations are common in real estate, we prioritize delivering exceptional customer service and value to our clients. Our management fees reflect the high level of service, expertise, and value we consistently provide to our property owners. We believe in transparent pricing that aligns with the quality of service you can expect from us. Reach out to us to learn more about our transparent fee structure.

It's crucial for your best interests that once we assume management of your property, you refrain from direct communication with tenants. This policy is outlined in detail in our management agreement and strictly enforced.

We take pride in our commitment to never up-charging or accepting any kickbacks on maintenance services. Our approach involves engaging only third-party vendors who are licensed, insured, and thoroughly vetted. Utilizing advanced software, we offer complete transparency to our property owners. From the initial maintenance request to the final invoice, everything is conveniently accessible in one centralized platform.

According to our lease agreement, rent is due on the first day of each month, with a three-day grace period extended. While the majority of our tenants adhere to this schedule, occasional delays in payment do occur. Late fees will be assessed starting on the fourth day of the month for outstanding payments. If payment is still not received, we will issue a '3 Day or 8 Day Notice to Pay or Deliver Possession' to the tenant. Should the notice expire without payment, we may initiate eviction proceedings. It's important to note that full evictions are infrequent and can typically be avoided or resolved through effective communication with the tenant.

Yes, we usually can. We review on a case-by-case basis. There are many factors to be considered here. We would need to review a few things prior to taking on management of the property such as current lease agreements, tenant ledgers, and any specific pertinent information. If you are looking to onboard your property with a tenant in place, contact us today to see how we can help!

In many instances, yes, this is feasible and occurs regularly. We review each instance on a case-by-case basis. Please review the cancellation or termination clauses outlined in your current management agreement to ensure you grasp your obligations concerning cancellation. We cannot proceed with an agreement until we have received confirmation of your cancellation from your current property manager. We will collaborate with your current property management company to smoothly transition the property into our portfolio. We adhere to a specific process to ensure compliance and facilitate a seamless transition for all involved parties.